Write a reply email of about 100 words to the following complaint:
Dear Mr Adams,
I hope my email finds you well. I'm writing to complain about our order #123 of Samsung Galaxy phones.
We received 40 phones instead of 50. The shipment arrived a week later than agreed. I expect solving this problem as soon as possible.
I look forward to your prompt reply.
Yours,
Dean Andrews
Make sure to:
- Apologize for the problem
- Give a possible reason
- Say how the problem will be solved
You
may collaborate with your classmates (discuss relevant ideas and vocabulary
before and while writing) using Blackboard or MS Teams in pairs or small
groups.
Do Not worry about grammatical/spelling errors; this is a fluency rather than an accuracy activity.